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Terms

Orders placed between November 14th and December 31st will have an extended exchange window for the holidays. After the regular 14-day return window has ended, orders will not be eligible for a refund, but can be exchanged or returned for store credit until January 11th, 2026.

A $14 shipping and processing fee will apply to all returns/exchanges. You can waive this fee by opting into Checkout+ for $7.98 at the time of purchase.

Promotions cannot be combined for additional discounts. Accessories are excluded from any site promotion.

Items on sale with a 25% or more discount are eligible for exchange only. Exchange Only items cannot be refunded, but can be exchanged for a different size, a different item, or store credit.

Final Sale items are discounted by 50% or more, and cannot be returned or exchanged.

Size Guide

Whether you already know your size or need help figuring it out, this guide will help you confidently choose the right fit for our Portofino sneaker. With just a few quick measurements, you'll be able to determine the Koio size that works best for your feet and your comfort preferences.


Instructions to Measure Your Foot


Follow these simple steps to get an accurate measurement:

  1. Place a sheet of paper against a wall or straight edge.
  2. Stand with one foot on the paper, heel touching the wall.
  3. Using a ruler, measure from the wall to the tip of your longest toe.
  4. Record the measurement in centimeters or inches.
  5. Repeat the process with your other foot.
  6. Compare your measurement to our size chart below.
    • The centimeter (CM) and inch (IN) measurements in the size guide represent the maximum foot length that comfortably fits each size. For the best fit, we recommend selecting a size where your foot length is slightly less than or equal to the listed measurement — depending on your personal comfort preference and how much room you like in your shoes.
    • For example: If your foot at the longest toe measures 29.5 cm, that falls between 29.0 cm (US 11) and 29.8 cm (US 12)—in this case, your size is a US 12.
Shoe size
Maximum foot length
US
UK
EU

CM IN
7 6 40
25.6 10.1
8 7 41
26.4 10.4
9 8 42
27.3 10.7
10 9 43
28.1 11.1
11 10 44
29 11.4
12 11 45
29.8 11.7
13 12 46
30.7 12.1

How can we sell a $600 shoe for $265?

We cut out the middlemen.





Our Value


At Koio we’re striving to make the most valuable shoe on the market. For us, value doesn’t come from an outrageous ticket price; it comes from pairing ethics with the highest-quality Italian materials and craftsmanship to create the best shoe we can, and pricing it at a fair margin that allows us to do business sustainably.




Our Quality


Each of our shoes passes through the hands of 42 craftspeople at our manufacturer in Italy, using locally sourced premium leathers, suedes, and recycled materials. We’re creating footwear that’s matched only by the world’s most renown luxury brands in its dedication to quality. How do we know? Because we see their shoes being manufactured next to ours by the same craftspeople.







Don’t get us started on retailers. Italian leather shoes of comparable craftsmanship are sold for twice the price of Koios or more. When a luxury brand sells a shoe to a retailer, the retailer applies a markup of at least 100% to the wholesale price—the price that they are paying the luxury brand—in order to come up with the price that you are seeing in the store. When you buy a pair of $600 leather shoes through retail, at least half your money goes to the store location.




We get around the unnecessarily pricey world of traditional retail by selling the finest Italian leather shoes directly to you.


Here's to getting the best value for your money.

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Wide fit available
Wide fit available
Reviews Summary
Customers say these leather sneakers are comfortable right out of the box and fit well. Many reviews mention the soft, high-quality leather and streamlined design. The shoes feature a roomy toe box and lightweight feel, though some note they run narrow. Common feedback includes praise for the versatile style that works for various occasions. While most find them true to size, some suggest sizing down. Reviews particularly highlight the clean lines and durable construction.
4.6
Rated 4.6 out of 5 stars
Based on 42 reviews
93%would recommend these products
QUALITYRated 4.4 on a scale of 1 to 5
SIZINGRated 0.5 on a scale of minus 2 to 2
COMFORTRated 4.5 on a scale of 1 to 5
42 reviews
  • Claire C.
    Verified Buyer
    Size Purchased: 13
    Normal Size: 13
    22 hours ago
    Size Purchased: 13
    Normal Size: 13
    Reviewing
    Portofino Suede Sneaker in Cirrus 13 (US) / 46 (EU)
    Rated 5 out of 5 stars
    Excellent and Versatile Lightweight Sneaker

    These are very comfortable but do fit a touch roomier/more relaxed than the Capri does. Leather is soft and high quality with the same cushioned sole as the Capri. The Cirrus color is quite nice and goes well with everything from jeans to lightweight linen and Summer fabrics. Definitely will want to pick up some no show socks for these for when you're not wearing with jeans.

    QUALITYRated 5.0 on a scale of 1 to 5
    SIZINGRated 1.0 on a scale of minus 2 to 2
    COMFORTRated 5.0 on a scale of 1 to 5
  • Alan S.
    Verified Buyer
    Size Purchased: 9
    Normal Size: 9
    2 weeks ago
    Size Purchased: 9
    Normal Size: 9
    Reviewing
    Portofino Suede Sneaker in Cirrus 9 (US) / 42 (EU)
    Rated 1 out of 5 stars
    Bad sneakers

    They may be the worst sneakers I have ever purchased. They were like slippers masquerading as sneakers. Felt like I was wearing tissues wrapped around my foot. Had to return them.

    QUALITYRated 1.0 on a scale of 1 to 5
    SIZINGRated 0.0 on a scale of minus 2 to 2
    COMFORTRated 1.0 on a scale of 1 to 5
  • Vangelis A.
    Verified Buyer
    Size Purchased: 9
    Normal Size: 9
    1 month ago
    Size Purchased: 9
    Normal Size: 9
    Reviewing
    Portofino Leather Sneaker in Antique White 9 (US) / 42 (EU)
    Rated 4 out of 5 stars
    Comfortable

    Great everyday sneakers

    QUALITYRated 4.0 on a scale of 1 to 5
    SIZINGRated 1.0 on a scale of minus 2 to 2
    COMFORTRated 5.0 on a scale of 1 to 5
  • Michael M.
    Verified Buyer
    Size Purchased: 12
    Normal Size: 12
    1 month ago
    Size Purchased: 12
    Normal Size: 12
    Reviewing
    Portofino Suede Sneaker in Mineral 12 (US) / 45 (EU)
    Rated 5 out of 5 stars
    Nice for Summer

    Nice neutral color, great for Summer.

    QUALITYRated 5.0 on a scale of 1 to 5
    SIZINGRated 1.0 on a scale of minus 2 to 2
    COMFORTRated 4.0 on a scale of 1 to 5
  • Dan B.
    Verified Buyer
    3 months ago
    Reviewing
    Portofino Leather Sneaker in Shadow 12 (US) / 45 (EU)
    Rated 5 out of 5 stars
    Great fit, quality leather shoes

    Shoes showed up quick. Quality leather and comfortable cushioning. New go to for business casual look.

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Exchange/store credit. $20 restock fee. Portofino Leather Sneaker in Antique White

To sell this item at its deeply discounted price while also maintaining responsible business practices, we need to charge a $20 restocking fee for exchanges.

Eligible for exchange/store credit only.Portofino Leather Sneaker in Antique White

This item is deeply discounted and as such, it cannot be returned for a refund. However, you may exchange it for a different item or store credit.