Free shipping applies only to domestic orders in the Contiguous United States totaling $150+. Returns have a $9.95 shipping label fee, which will be waived if you opt for a store credit refund.

Koio Shop & Earn: Spend $350 or more and receive 10% back in store credit—or spend $700 or more and get 15% back. Store credit is issued 25 days after your purchase and is calculated based on the final amount of unreturned items, excluding taxes. Once issued, the store credit is valid for 90 days.

Promotions cannot be combined for additional discounts. Accessories are excluded from any site promotion.

Items on sale with a 30% or more discount are eligible for exchange only. Exchange Only items cannot be refunded, but can be exchanged for a different size, a different item, or store credit.

Final Sale items are discounted by 50% or more, and cannot be returned or exchanged.