Free Shipping for Orders over $150
Terms
We're moving to a new warehouse! Orders may experience slight shipping delays. We appreciate your patience and can't wait to get your order to you!
Free shipping applies only to domestic orders in the Contiguous United States totaling $150+. Returns have a $9.95 shipping label fee, which will be waived if you opt for a store credit refund.
Promotions cannot be combined for additional discounts. Accessories are excluded from any site promotion.
Items on sale with a 30% or more discount are eligible for exchange only. Exchange Only items cannot be refunded, but can be exchanged for a different size, a different item, or store credit.
Final Sale items are discounted by 50% or more, and cannot be returned or exchanged.
Free shipping applies only to domestic orders in the Contiguous United States totaling $150+. Returns have a $9.95 shipping label fee, which will be waived if you opt for a store credit refund.
Promotions cannot be combined for additional discounts. Accessories are excluded from any site promotion.
Items on sale with a 30% or more discount are eligible for exchange only. Exchange Only items cannot be refunded, but can be exchanged for a different size, a different item, or store credit.
Final Sale items are discounted by 50% or more, and cannot be returned or exchanged.
Koio Recycling
Koios are built to endure frequent wear for years, but eventually they’ll arrive at the end of their lifecycle. We developed Koio Recycling to ensure the impact of your shoes remains low even after they reach this point.
Just follow these three simple steps:
Email us at [email protected] when you feel your Koios have reached the end of their lifecycle.
Using the pre-paid shipping label we send you, pack up your Koios and send them back to us—we’ll deconstruct them and send both recyclable and non-recyclable components to the proper facilities.
Receive a reward of $50 toward your next pair of Koios, so you can enjoy several more years of style and comfort.
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