Terms
Koio Shop & Earn: Spend $350 or more and receive 10% back in store credit—or spend $700 or more and get 15% back. Store credit is issued 25 days after your purchase and is calculated based on the final amount of unreturned items, excluding taxes. Once issued, the store credit is valid for 90 days.
Promotions cannot be combined for additional discounts. Accessories are excluded from any site promotion.
Items on sale with a 30% or more discount are eligible for exchange only. Exchange Only items cannot be refunded, but can be exchanged for a different size, a different item, or store credit.
Final Sale items are discounted by 50% or more, and cannot be returned or exchanged.
Care Guide
Koios are crafted from the finest eco-luxe Italian materials, each requiring specific care. Properly caring for your Koios will prolong their lifespan, allowing you to enjoy them for years to come.
Please keep in mind:
When cleaning Koios, refrain from rubbing any stains or dirt from the sole onto the upper, stitching, or laces, as this can spread the stain. This is especially important for white leather shoes. Particularly make sure not to rub dirt onto the white stitching since the thread will soak up dirt easily. We always recommend very targeted spot cleaning of any stains. This minimizes stress on the materials, and will keep your Koios looking great longer.
Chrome-Tanned Leather
These care instructions apply to all leather shoes except for those in Antique White, Castagna, Mocha colorways, and the Koio Regenerative line.
Preventative Care:
Before wearing, apply a light coat of our Eco Protect Spray
Use Koio Shoe Trees between wears to maintain the shoe's structure.
Cleaning:
To clean, gently and briefly press the bristled tip of our Eco Cleaner against your Koios to dispense a small amount of formula. Remember, less is more.
Lift the tip away from the shoe to stop dispensing the formula, then gently scrub away the stain.
After cleaning, wipe away any excess formula using our Microfiber Cloth, and allow your Koios to air dry completely for approximately two hours.
Once dry, reapply the Eco Protect Spray to prevent future stains.
Vegetable-Tanned Leather
These instructions apply to Mocha and Castagna colorways. They do not apply to the Capri Regenerative line.
Preventative Care:
Before wearing, apply a light coat of our Eco Protect Spray. Reapply every few weeks.
Use Koio Shoe Trees between wears to maintain structure.
Cleaning:
To clean, gently remove dry dirt and debris using our Microfiber Cloth.
Every four to six months, consider applying a leather conditioner to moisturize the leather. Be aware that this may darken some leathers. Whether you do that is a matter of personal preference. Many customers let their shoes age without a leather conditioner. If you wish to maintain the original color, refrain from using leather conditioner.
After applying a leather conditioner, allow your Koios to fully dry before wearing.
While we do not currently offer a leather conditioner, we recommend using reputable products like Lexol.
Regenerative Leather
Preventative Care:
Before wearing, apply a light coat of our Eco Protect Spray. Reapply every few weeks.
Please note that the leather in our Koio Regenerative line ages beautifully over time. This natural patina is embraced as part of the material's character.
Use Koio Shoe Trees between wears to maintain structure.
Cleaning:
To clean, gently remove dry dirt and debris using our Microfiber Cloth.
If your Regenerative Koios come into contact with water droplets, promptly wipe them away with a slightly damp cloth.
Keep in mind that contact with water may accelerate the leather patination process.
Suede & Nubuck
These instructions apply to all Koios made with suede or nubuck.
Preventative Care:
Before wearing, apply a light coat of our Eco Protect Spray.
Note that the Eco Protect Spray may subtly darken lighter colors of suede or nubuck.
Use Koio Shoe Trees between wears to maintain structure.
Cleaning:
Spot clean with our Koio Suede Brush. Use the bristle side for removing solids and the eraser side for marks. Utilize the rubber edge for hard-to-reach areas.
We don’t recommend using liquid cleaners on suede since they’ll darken the material and change its texture.
After spot-cleaning, reapply the Eco Protect Spray to prevent further stains.
Cotton-Canvas, Nylon, & Mesh
These instructions apply to all Koios made with cotton-canvas, nylon, and mesh.
Please note that our cleaner is slightly tinted. Therefore, we do not recommend using it on lighter colors such as White Canvas. For lighter colors, simply use a mixture of water and soap.
Preventative Care:
Before wearing, apply a light coat of our Eco Protect Spray.
Use Koio Shoe Trees between wears to maintain structure.
Cleaning:
To clean, gently and briefly press the bristled tip of our Eco Cleaner against your Koios to dispense a small amount of formula. Remember, less is more.
Lift the tip away from the shoe to stop dispensing formula, then gently scrub away the stain.
After cleaning, wipe away any excess formula using our Microfiber Cloth, and allow your Koios to air dry completely for approximately two hours.
Once dry, reapply the Eco Protect Spray to prevent future stains.
Shop Our Care Products
Kit: Care Bundle For Leather I KOIO
$66.50 $95 $66.50
Care Bundle For Suede Nubuck - Full Cleaning Set I KOIO
$59.50 $85 $59.50
$25.50 $30 $30
$12.75 $15 $15
$21.25 $25 $25
$21.25 $25 $25
$8.50 $10 $10
$10.20 $12 $12
$17 $20 $20
$17 $20 $20
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$17 $20 $20
Retro Runner Laces in Castagna
$17 $20 $20
$17 $20 $20
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Koio Shoe Tree
$30
Crafted from moisture-absorbing, odor-neutralizing wood that preserves your Koios’ structure over time.
Size Small (M7, W5-9)
Small (M7, W5-9)
Large (M10-11)
X-Large (M12-13)
Medium (M8-9, W10-11)
Koio Eco Protect
$25
Creates a water-resistant barrier and prevents stains.
Koio Eco Cleaner
$25
Removes stubborn stains and scuffs.
Koio Microfiber Cloth
$10
Keeps your Koios clean and dry to prevent damage.
Koio Suede Brush
$15
Remove stains and spots with this brush–suited for natural leathers like suede and nubuck.
Free Shipping*
$150
10% Store Cash
$350
15% Store Cash
$700
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Capri in Triple White Size 9 - Bundle and Save 30% on Primo accessories.
Bundle and Save 30% on Accessories
Koio Eco Cleaner
$18.50 $25
