Customer Experience Associate (NYC, part-time)

Organic Cotton No Show Socks

Spend $250, Get 2 Pairs Free

Gift With Purchase Offer

Organic Cotton No Show Sock

Made from a unique blend of certified organic cotton and innovative 'aerolight'™ fiber, our Organic Cotton No Show socks are too good to show off. Literally. Comfortable yet low-cut to sit undetected, they're the perfect union of fashion and function. Their specially designed and patented silicone feature keeps your sock in place and your feet in comfort.

Only available in colors Arctic White & Mirage Gray, sizes S-XL

Organic Cotton No Show Sock

Only available in colors Arctic White & Mirage Gray, sizes S-XL

Offer eligible on orders over $250 before taxes. Offer eligible while supplies last.

Terms

Free shipping applies only to domestic orders in the Contiguous United States totaling $100+. Returns have a $7 shipping label fee, which will be waived if you opt for a store credit refund.

Promotions cannot be combined for additional discounts. Accessories are excluded from any site promotion.

Items on sale with less than a 50% discount are eligible for exchange only. Exchange Only items cannot be refunded, but can be exchanged for a different size, a different item, or store credit.

Final Sale items are heavily discounted and cannot be returned or exchanged.

Free shipping applies only to domestic orders totaling $100+. Returns have a $7 shipping label fee, which will be waived if you opt for a store credit refund.

Holiday Sale is available online and in stores while supplies last. Cannot be combined with any other offer, including Last Call. Exchanges or store credit only. No refunds.

Sale orders placed between December 9 and November December 31 may be exchanged or returned for store credit through January 14, 2023. No returns for full refunds will be permitted for sale items.

5 Days of Gifts Schedule:

- Day 1: 35% off select Capri colorways

- Day 2: 35% off select high-tops

- Day 3: 35% off select low-tops

- Day 4: 30% off all men’s boots

- Day 5: 30% off select women’s boots

Responsibilities

Ensure excellent customer experience throughout the customer lifecycle (measured by Net Promoter Score)

Answer and resolve incoming customer requests (e-mail, phone & chat)

Assist customers with returns

Organize feedback on Koio (product, etc.) and share with the team

Abilities and Experience

3 years experience as a customer experience associate

College degree

Excellent writing skills

Strong communication skills

Ability to work on multiple workstreams at the same time without losing track of tasks

Working 3 days (Saturday, Sunday, and one day during the week). Weekend work can be performed remotely. Flexibility with regards to the schedule a plus. We offer competitive compensation and a fun and high-energy startup environment.

Email your resume to [email protected] to apply!

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Free US Shipping on all orders over $100

Capri in Triple White Size 9 - Bundle and Save 30% on Primo accessories.

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Exchange/store credit. $20 restock fee.

To sell this item at its deeply discounted price while also maintaining responsible business practices, we need to charge a $20 restocking fee for exchanges.

Eligible for exchange/store credit only.

This item is deeply discounted and as such, it cannot be returned for a refund. However, you may exchange it for a different item or store credit.