Contact us anytime: hello@koio.co

Call us Monday-Friday, 10am to 7pm EST:
347-961-9977

Terms and Conditions
Privacy Policy

Shipping

Domestic

  • Standard ground shipping (3-5 business days) - Free! (Except Alaska, US Territories & Hawaii)
  • Pick up at Koio Soho - Free! (Pick up after 24 hours, weekdays only)
  • Express shipping (2-3 business days) - $15
  • Overnight shipping (1 business day for orders placed before 1pm EST) - $25

International

Costs vary by country. If you do not see your country listed at checkout, get in touch with us at hello@koio.co to receive information on shipping options and rates. Duties are charged directly at checkout so that you don’t have to deal with customs.

We love to hear your feedback!

If you have comments/questions/concerns, good or bad, we’d love to hear it!

Shoot us an email: hello@koio.co or give us a call Monday-Friday, 10am to 7pm EST: +1 347-961-9977