Try before you buy

Our Try Before You Buy program makes it easy to try your favorite KOIO items at home risk-free. Only pay for what you keep.

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How it works

STEP 01 Try up to 5 items

Not sure what size, color, or style is good for you? Browse and choose up to 5 qualifying items to your cart.

Try before you buy

STEP 02 Checkout

You will not be charged full-price. We'll simply authorize your card with a $100 refundable deposit. Oh, did we mention the Free Shipping? Yup, you're all set!

Try before you buy

STEP 03 Try for 5 days

Love the convenience of online shopping but miss being able to try in a fitting room? Your living room now is your fitting room. Worry free and risk free - We are here to support you until we find your perfect fit.

Try before you buy

STEP 04 Pay for what you keep

Didn't fit? No worries! Make an online Return Request within 5 days after receiving the items. You only pay for what you keep. The $100 deposit will directly apply on the chosen items. Send back what doesn't work for Free. Simple!

Try before you buy

Frequently Asked Questions

How long is the try-on period?
You have 5 days to decide what item(s) you'd like to keep. Please note that the items must be sent back to us in their original condition, unworn, and with tags attached.
When does the try-on period start?
How long do I have to return items?
Do I need to pay for return shipping?
Can I use Klarna to pay for my items?

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